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FAQs

Have questions? Here, you'll find the answers to our most frequently asked questions.

  • What is included in the poutine tour?
    Our tour includes visits to three restaurants, where you'll enjoy a poutine tasting at each stop. Soft drinks are available upon request at all locations. Additionally, one alcoholic beverage is included, with non-alcoholic substitutes available.
  • How long does the tour last?
    The tour typically lasts around 2.5 to 3 hours, depending on the group size and pace.
  • How much walking is involved?
    We walk between locations, covering approximately 1.7 kilometers (approximately 1 mile) at a leisurely pace.
  • Do you offer private or corporate tours?
    Yes! We offer private and corporate tours for team-building events, birthdays, bachelor(ette) parties, and more. Contact us to customize your experience.
  • Can you accommodate dietary restrictions?
    We do our best to accommodate vegetarian and gluten-free diets, but due to the nature of poutine, some restrictions (such as dairy-free or vegan) may be challenging. Additionally, as every restaurant serves multiple meals, cross-contamination is always a risk for allergies. Let us know in advance, and we’ll do our best!
  • How much food is served on the tour?
    The portions are generous! By the end of the tour, most guests are fully satisfied - so come hungry!
  • Is alcohol included?
    Yes! One alcoholic beverage is included in the tour. Soft drinks are also available upon request at all restaurants, and non-alcoholic substitutes are offered for those who prefer.
  • How much does the tour cost?
    Our standard rate is $88 per person, and private tours start at $99 per person, with group discounts available. However, prices may be subject to change, and discounts are sometimes offered throughout the year. Check our booking page for current rates and availability.
  • How do I book a tour?
    You can book directly through our website or via GetYourGuide, Viator, and shortly through Airbnb. Early booking is recommended, as spots fill up quickly!
  • What is your cancellation policy?
    Cancellations made at least 24 hours in advance of the tour start time will receive a full refund. Within 24 hours of the tour start time, bookings are non-refundable.
  • What happens in case of bad weather?
    The tour runs rain or shine! Please dress appropriately for the weather. If extreme conditions occur, we will contact you with alternative options.
  • How big are the tour groups?
    We keep our tours small and intimate, with a maximum of 7-8 guests per group for the best experience. However, for private groups, we can accommodate a larger number. Contact us for more information.
  • Is the tour family-friendly?
    Absolutely! Our tour is great for families, and we welcome children of all ages. The tour is best suited for guests aged 8 and up, but younger children are welcome at their parent’s discretion.
  • Is the tour accessible for wheelchairs or strollers?
    One of our restaurant partners does not have accessibility for wheelchairs. Other restaurants have a step to go into the restaurant that is above 2 inches. Please reach out in advance, and we’ll do our best to accommodate.
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