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Privacy and Terms of Service

Privacy Policy

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Effective Date: March 24, 2025

Ottawa’s Most Unique (“we,” “our,” or “us”) values your privacy. This Privacy Policy
outlines how we collect, use, and protect your personal information when you book a tour
with us or sign up for our newsletter.

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1. Information We Collect

We collect personal information necessary for booking purposes, including:

  • Name

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment processors)

If you sign up for our newsletter, we collect your email address for communication purposes.

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2. How We Use Your Information

We use your personal information to:

  • Process and confirm bookings

  • Communicate important tour details

  • Improve our services and customer experience

  • Send marketing communications if you opt-in (e.g., newsletters)

 

3. Data Sharing

We do not share, sell, rent, or trade your personal information with any third-party organizations. Your data is strictly used for the purposes outlined above.

 

4. Booking Platform

Our booking services are managed through Bokun, a third-party platform. When you make a booking, you are also subject to Bokun’s Terms and Conditions and Privacy Policy. We encourage you to review their policies before completing your reservation.

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5. Newsletter Subscription

By signing up for our newsletter, you agree to receive promotional emails from Ottawa’s Most Unique. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

 

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

 

7. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal information

  • Withdraw consent for marketing communications

  • Contact us regarding any privacy concerns

For inquiries, contact us at ottawasmostunique@gmail.com

Terms of Service

1. Acceptance of Terms

By booking a tour with Ottawa’s Most Unique, you agree to these Terms of Service.

 

2. Booking and Payments

  • All bookings must be made through our official website or authorized platforms.

  • Our booking service is provided through Bokun, and all bookings are subject to Bokun’s
    Terms and Conditions.

  • Full payment is required at the time of booking.

  • Refunds and rescheduling policies are outlined on our website.

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3. Tour Participation

  • Participants must comply with all safety instructions provided by the guide.

  • Ottawa’s Most Unique is not responsible for any personal injury, loss, or damage during the tour.

  • Alcohol consumption is only permitted for guests of legal drinking age.

 

4. Cancellations & Refunds

  • Customers may cancel or reschedule according to the policy stated on our website.

  • If Ottawa’s Most Unique cancels a tour, customers will receive a full refund or the option to reschedule.

 

5. Liability

  • Ottawa’s Most Unique is not liable for delays, accidents, or unforeseen circumstances beyond our control.

  • Participation in tours is at your own risk.

 

6. Changes to Terms

We reserve the right to update these terms at any time. Continued participation in our services constitutes acceptance of the revised terms.

For questions, contact us at ottawasmostunique@gmail.com

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